I've been forwarded this message from a friend of a friend, since I'm by
no means a Perl expert, I thought I'd pass along to the list to leverage
your knowledge.
My initial thought is to reverse the Perl upgrade, but it's probably
needed for something else. Is this simply a path issue?
----------------- fowarded message -------------------
I've been running RT3 for quite some time now but after a Perl upgrade I
can't get it to run again. I've seen this before but I can't for the
life of my remember what I did to fix it the last time. Although I know
very little about Perl, everything appears to be in order (Perl 5.8.7)
including HTML::Scrubber. RT3's test script says everything is fine. But
when I log in I get this:
error:
Can't locate object method "new" via package "HTML::Scrubber" (perhaps
you forgot to load "HTML::Scrubber"?) at
/usr/local/rt3/share/html/Elements/ScrubHTML line 47.
context:
...
43:
%# those contributions and any derivatives thereof.
44:
%#
45:
%# }}} END BPS TAGGED BLOCK
46:
<%init>
47:
my $scrubber = HTML::Scrubber->new();
48:
49:
$scrubber->default(
50:
0,
51:
{
...
code stack:
/usr/local/rt3/share/html/Elements/ScrubHTML:47
/usr/local/rt3/share/html/Elements/TicketList:90
/usr/local/rt3/share/html/Elements/MyTickets:49
/usr/local/rt3/share/html/Elements/TitleBox:48
/usr/local/rt3/share/html/Elements/MyTickets:58
/usr/local/rt3/share/html/index.html:80
/usr/local/rt3/share/html/autohandler:221
raw error
I also get this when I got the Ticket page:
error:
RT::User::Attributes Unimplemented in HTML::Mason::Commands.
(/usr/local/rt3/share/html/Search/Elements/SelectSearchesForObjects line
58)
context:
...
483:
else {
484:
my ( $package, $filename, $line );
485:
( $package, $filename, $line ) = caller;
486:
487:
die "$AUTOLOAD Unimplemented in $package. ($filename line $line) \n";
488:
}
489:
490:
}
491:
...
code stack:
/usr/local/lib/perl5/site_perl/5.8.7/DBIx/SearchBuilder/Record.pm:487
/usr/local/rt3/share/html/Search/Elements/SelectSearchesForObjects:58
/usr/local/rt3/share/html/Search/Elements/EditSearches:70
/usr/local/rt3/share/html/Search/Build.html:88
/usr/local/rt3/share/html/autohandler:221
raw error