[rt-users] Problems after Perl upgrade

Marc A. Runkel marc at tiosky.net
Mon Jul 18 12:00:20 EDT 2005


I've been forwarded this message from a friend of a friend, since I'm by
no means a Perl expert, I thought I'd pass along to the list to leverage
your knowledge.

My initial thought is to reverse the Perl upgrade, but it's probably
needed for something else.  Is this simply a path issue?

----------------- fowarded message -------------------
 
I've been running RT3 for quite some time now but after a Perl upgrade I
can't get it to run again. I've seen this before but I can't for the
life of my remember what I did to fix it the last time. Although I know
very little about Perl, everything appears to be in order (Perl 5.8.7)
including HTML::Scrubber. RT3's test script says everything is fine. But
when I log in I get this:

 

error: 
 Can't locate object method "new" via package "HTML::Scrubber" (perhaps
you forgot to load "HTML::Scrubber"?) at
/usr/local/rt3/share/html/Elements/ScrubHTML line 47.
 
context: 
 ... 
  
 
43: 
 %# those contributions and any derivatives thereof.
 
44: 
 %# 
 
45: 
 %# }}} END BPS TAGGED BLOCK
 
46: 
 <%init>
 
47: 
 my $scrubber = HTML::Scrubber->new();
 
48: 
  
 
49: 
 $scrubber->default(
 
50: 
 0,
 
51: 
 {
 
... 
  
 

 
code stack: 
 /usr/local/rt3/share/html/Elements/ScrubHTML:47
/usr/local/rt3/share/html/Elements/TicketList:90
/usr/local/rt3/share/html/Elements/MyTickets:49
/usr/local/rt3/share/html/Elements/TitleBox:48
/usr/local/rt3/share/html/Elements/MyTickets:58
/usr/local/rt3/share/html/index.html:80
/usr/local/rt3/share/html/autohandler:221
 

raw error

 

I also get this when I got the Ticket page:

 

error: 
 RT::User::Attributes Unimplemented in HTML::Mason::Commands.
(/usr/local/rt3/share/html/Search/Elements/SelectSearchesForObjects line
58) 
 
context: 
 ... 
  
 
483: 
 else {
 
484: 
 my ( $package, $filename, $line );
 
485: 
 ( $package, $filename, $line ) = caller;
 
486: 
  
 
487: 
 die "$AUTOLOAD Unimplemented in $package. ($filename line $line) \n";
 
488: 
 }
 
489: 
  
 
490: 
 }
 
491: 
  
 
... 
  
 

 
code stack: 
 /usr/local/lib/perl5/site_perl/5.8.7/DBIx/SearchBuilder/Record.pm:487
/usr/local/rt3/share/html/Search/Elements/SelectSearchesForObjects:58
/usr/local/rt3/share/html/Search/Elements/EditSearches:70
/usr/local/rt3/share/html/Search/Build.html:88
/usr/local/rt3/share/html/autohandler:221
 

raw error

 




More information about the rt-users mailing list