[rt-users] User defined action?

[Stephen Turner]

At Tuesday 7/19/2005 02:24 PM, Phil Lawrence wrote:
I see the global NewTicket template starts with:

>   Subject:     NewTicket: {$Ticket->Subject}
>
>Would I then just make a Queue specific version and type this beneath
>it?
>   CC: foo at bar.com
>
>
>Thanks,
>Phil

Yes, that should do it. (Make sure there's still a blank line before the 
message body starts).

Steve