[rt-users] aborting ticket creation via scrip

[O. Ododa]

Thanks for all the replies and assistance. For a while, I thought "I'm 
out of the office until *" in german would be the only reply I'd see :) .
--
O. Ododa

>
> O. Ododa wrote:
>
> >I'm trying to find a way to get RT not to create a ticket when it
> >receives an email that matches certain criteria (is in a specific queue,
> >subject matches or doesn't match a regex, content lines match or don't
> >match a specific regex).
>
> >I've written the scrip and if a given check fails, I 'return undef;',
> >but RT creates the ticket anyway. Is there any way to avoid this? I've
> >searched the archive, and have come up empty.
> >--
> >O. Ododa
> >_______________________________________________
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>
> >Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>