[rt-users] Other RT products/plugins?
Marc A. Runkel
marc at tiosky.net
Wed Jul 20 12:23:06 EDT 2005
Sorry for the ignorance, but where can I get these applications?
M.
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Gavin
Henry
Sent: Wednesday, July 20, 2005 7:15 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Other RT products/plugins?
<quote who="Todd Chapman">
> On Wed, Jul 20, 2005 at 02:19:29PM +0100, Gavin Henry wrote:
>> Dear list,
>>
>> I was looking through the announcement archives and so far have seen
>> nad
>> installed:
>>
>> * Journal
>> * Tree View
>> * RTFM
>> * Asset Tracker
>> * API Online Docs
>>
>> Are there any more that are available?
>>
>
> If you look in the Asset Tracker subversion repository you will see 2
> other RT apps that I haven't announced. One is called Network Service
> Assessment and what it does is allow you to compare the XML results of
> an nmap scan against systems in Asset Tracker. When it finds an
> unauthorized server on the network it can create a ticket for someone
> to look at.
This sounds very useful for some of our clients.
We'll take a look sometime soon, thanks.
>
> The other is a small application for keeping tracking of who is
> on-call.
OK.
>
> Both are as-is, little to no documentation, and I can't spend much
> time giving support on them. They should be easy to install though if
> you look through the code to see what queues and custom fields they
> depend on.
Will do.
>
> There is also a subversion directory to hold Location Tracker, but it
> doesn't exist yet.
--
Kind Regards,
Gavin Henry.
Managing Director.
T +44 (0) 1224 279484
M +44 (0) 7930 323266
F +44 (0) 1224 742001
E ghenry at suretecsystems.com
Open Source. Open Solutions(tm).
http://www.suretecsystems.com/
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