[rt-users] "shading" windows implementation questions

[Trask Rogers]

I would like to have RT remember the "window shading" status of the 
boxes that include the "X" in the upper left-hand corner.  For example, 
on the Ticket/Display.html pages, if someone doesn't ever want to see 
the "Dates" box by default, they can click the "X" and it will stay 
shaded forever until they click the "X" again.  As it stands now, all 
of these boxes default to open whenever you reload the page.

How would I go about doing this?  Cookies?  Create a new table in the 
database and store each box's status for each user?  What is the best 
way to integrate new tables into RT?  Is there another method that 
would work better?  Any tips are appreciated.

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Trask Rogers
Technical Support Engineer
Lyris Technologies, Inc.