[rt-users] Want to stop "RT thinks this is a bounce" messages

[Asheesh Laroia]

On Mon, 25 Jul 2005, Mike Patterson wrote:

> I'm not exactly sure this is the problem that you are talking about, but 
> this is how I have it setup. Our mail server is different then our RT 
> Server. In this example our RT server is called "rt.domain.com"
>
> Mail sent to bugs at domain.com gets redirected to general at rt.domain.com 
> and creates a ticket in the general queue.

When you say "redirected", does the redirection change the email address 
in the "To:" field?

Or does it stay as "bugs at domain.com" in the mail header when RT gets it?

-- Asheesh.

-- 
The best way to accelerate a Macintoy is at 9.8 meters per second per second.