[rt-users] 3.4.2 RT on SuSE, mail being sent as nobody

Ruslan Zakirov ruslan.zakirov at gmail.com
Tue Jul 26 22:50:06 EDT 2005


As far as I understand your Apache(RT) runs under nobody user, but RT
sends mail with "from" header field different from
'nobody at your_domain.com', so sendmail adds info that real author was
'nobody'. There is trusted users config file in the sendmail, but it's
not good idea to make nobody trusted sendmail user. Create new
user/group for apache, change apache config, add this user to trusted
list, after this sendmail wouldn't be adding info about real author of
the mail.

On 7/27/05, Juan Mas <juan.mas at gmail.com> wrote:
> This issue is really racking my brain.  We were on 3.2.2 before on
> another box and never had a problem receiving mail.  Now we have moved
> to a different server with the SuSE 9.1 same as the prior, but with RT
> 3.4.2.  Now we are having issues where requestors firewalls are
> filtering responses as spam because it seems them being sent as
> nobody at domain.com...
> 
> When I look at the headers the return-path is nobody at domain.com but
> the reply-to and from are from rtqueue at domain.com which seems right.
> 
> I have been looking at all my config files and settings and am unable
> to see anything improperly setup.  Did something change between the
> two versions of RT that is causing this to act different?
> 
> --
> -Juan
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 


-- 
Best regards, Ruslan.



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