[rt-users] 3.4.2 RT on SuSE, mail being sent as nobody

[Juan Mas]

The odd thing is, I essentially copied the Apache folder from the old
server and am using it as it was now on the new server.  So Im not
sure that it would be an apache issue.  Everything, as far as I can
tell, is setup exactly as it was on the old server, the only
discrepency being a newer version of RT on the new server.  So I wasnt
sure if it was now handling mail a bit differently or not.

On 7/26/05, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> As far as I understand your Apache(RT) runs under nobody user, but RT
> sends mail with "from" header field different from
> 'nobody at your_domain.com', so sendmail adds info that real author was
> 'nobody'. There is trusted users config file in the sendmail, but it's
> not good idea to make nobody trusted sendmail user. Create new
> user/group for apache, change apache config, add this user to trusted
> list, after this sendmail wouldn't be adding info about real author of
> the mail.
> 
> On 7/27/05, Juan Mas <juan.mas at gmail.com> wrote:
> > This issue is really racking my brain.  We were on 3.2.2 before on
> > another box and never had a problem receiving mail.  Now we have moved
> > to a different server with the SuSE 9.1 same as the prior, but with RT
> > 3.4.2.  Now we are having issues where requestors firewalls are
> > filtering responses as spam because it seems them being sent as
> > nobody at domain.com...
> >
> > When I look at the headers the return-path is nobody at domain.com but
> > the reply-to and from are from rtqueue at domain.com which seems right.
> >
> > I have been looking at all my config files and settings and am unable
> > to see anything improperly setup.  Did something change between the
> > two versions of RT that is causing this to act different?
> >
> > --
> > -Juan
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >
> 
> 
> --
> Best regards, Ruslan.
> 


-- 
-Juan