[rt-users] Change the Ticket Numbering

Ruslan Zakirov ruslan.zakirov at gmail.com
Wed Jul 27 12:14:30 EDT 2005


Discussed on the list many times. Look on the wiki, may be it's in
FAQ. Search archives.
you have to change auto_increment(or sequence) value in your DB for
Tickets table, see docs for your DB.


On 7/27/05, Rodrigo Blanco <rblanco at ats-connection.com.br> wrote:
>  
>  
> 
>             Hi everybody... 
> 
>             
> 
>             Is it possible to change the ticket numbering? For example: can
> I set the numbering to start at #1500 instead of starting at #1? If it's
> possible, could anyone please explain me how to do this? 
> 
>   
> 
> Best regards, 
> 
> 
>  Rodrigo 
> 
>   
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
> 


-- 
Best regards, Ruslan.



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