[rt-users] Upgrading from 2.0.13 to 3.4.1

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Jul 28 02:17:38 EDT 2005


On 7/28/05, Les Mikesell <les at futuresource.com> wrote:
> On Wed, 2005-07-27 at 17:46, Ruslan Zakirov wrote:
> > >
> > > We finally have time and money to upgrade our RT system.  We are moving
> > > from an old machine running RT 2.0.13 on Postgres on RH71 to a new
> > > machine running RHEL 4 and RT 3.4.1, and perhaps using mysql instead of
> > > postgresql if possible.
> > >
> > >
> > > Any advice on the best way to perform this upgrade?    I've heard
> > > references to a rt2-to-rt3 conversion tool, but I don't see that in the
> > > Contribution section anymore.   Keeping our old tickets is essential.
> 
> > http://download.bestpractical.com/pub/rt/devel/
> 
> Based on some earlier messages on this list I got the impression
> that you have to install RT 3.2.3 to import the files dumped
> by the rt2-to-rt3 tool, then upgrade that to 3.4.x applying
> the database updates as described in the README to get to
> the current schema.
yes, this may be the case.

> 
> There is a script in:
> http://download.bestpractical.com/pub/rt/contrib/3.0/Conversion/
> to convert from pg to mysql, but I'm not sure exactly when
> you should use it.  After pulling into 3.2.3 on pg might be
> the best match.
No, you don't need to use this. You can dump from Pg and import to
MySQL with rt2-to-rt3 util.

> 
> --
>   Les Mikesell
>    les at futuresource.com
> 
> 
> 


-- 
Best regards, Ruslan.



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