[rt-users] Query Problem

[Ruslan Zakirov]

On 7/28/05, Olivier Horec <olivier.horec at gmail.com> wrote:
> Hi,
> 
> I posted this problem before but I wasn't able to solve it.
> 
> I have detected some problems with the queries in RT (the variable
> "Query" in RT, used to make searh on tickets)
> 
> The first problem is that you can't make searches on Owner Real Name
> (the only thing you can do is search with the exact owner name)
I plan to fix this in near future.

> 
> The second problem is when you search tickets with dates : you get the
> tickets one day before the query.
> 
> Has anyone tried to solve the problem or can anyone give me some ideas
> to help me to solve it.
> 
> Thanks in advance
> 
> Olivier
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> 


-- 
Best regards, Ruslan.