[rt-users] Scrips issue

[Luiz Henrique Ozaki]

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Ramon Kagan wrote:

> HI,
>
> I think your problem is your condition. It's not "On Create" that
> you want. As far as I can tell you're not creating a new ticket.
> You probably want "On Correspond" or "On Comment" depending on how
> you setup the alias.
>
> Ramon Kagan, GCIA York University, Computing and Network Services
> Information Security - Senior Information Security Analyst
> (416)736-2100 #20263 rkagan at yorku.ca
>
> -----------------------------------
> ------------------------------------ I have not failed. I have
> just I don't know the secret to success, found 10,000 ways
> that don't work. but the secret to failure is trying to please
> everybody. - Thomas Edison - Bill Cosby
> -----------------------------------
> ------------------------------------

I changed it but it didnt work either...

Regards,

- --
[]'s
Luiz Henrique Ozaki <luiz at eaprender.com.br>
0xC842A83F KEYID

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