[rt-users] outgoing mail not working [was CC's not working.]

[Vicki Stanfield]

Baxter Shepperson wrote:

> So mail is working per se on that machine? It’s not a question of a 
> mail installation problem but rather an RT config problem? (Sorry, 
> jumping in late on this)
>
>
>
>
>
>
> ------------------------------------------------------------------------
> *From: *Vicki Stanfield <vicki at progeny.com>
> *Date: *Thu, 2 Jun 2005 13:31:32 -0700
> *To: *Baxter Shepperson <baxter at cerebra.com>
> *Subject: *Re: [rt-users] outgoing mail not working [was CC's not 
> working.]
>
> Baxter Shepperson wrote:
>
>>I assume you send mail from the command line otherwise?
>>
>>-----Original Message-----
>>From: rt-users-bounces at lists.bestpractical.com 
> <rt-users-bounces at lists.bestpractical.com>
>>To: 'rt-users at lists.bestpractical.com' <rt-users at lists.bestpractical.com>
>>Sent: Thu Jun 02 12:53:41 2005
>>Subject: Re: [rt-users] outgoing mail not working [was CC's not working.]
>>
>>Vicki Stanfield wrote:
>>
>>
>>
>>>I still have the problem with mail not going out from RT. I get
>>>incoming mails, but any outgoing mail seems to not happen. When I
>>>create a new ticket in the general queue and set an address to be
>>>CC'ed, the following lines get written to the rt machine's mail log:
>>>
>>>Jun 2 13:11:38 moe sendmail[29743]: j52IBcUO029743: from=nobody,
>>>size=861, class=-60, nrcpts=0,
>>>msgid=<rt-3.4.1-10839-55249-3.12.8352129586676 at progeny.com>,
>>>relay=nobody at localhost
>>>Jun 2 13:11:38 moe sendmail[29744]: j52IBcJY029744: from=nobody,
>>>size=1169, class=-60, nrcpts=0,
>>>msgid=<rt-3.4.1-10839-55249-22.15.5460730335586 at progeny.com>,
>>>relay=nobody at localhost
>>>Jun 2 13:11:38 moe sendmail[29745]: j52IBc8G029745: from=nobody,
>>>size=1169, class=-60, nrcpts=0,
>>>msgid=<rt-3.4.1-10839-55249-31.7.84443869078302 at progeny.com>,
>>>relay=nobody at localhost
>>>
>>>Nothing is written to the mail log on our mail server though. Do these
>>>lines look like what the RT machine mail log should have in it? I am
>>>beginning to suspect that there is something misconfigured in sendmail
>>>on the RT machine. Most of our systems use Postfix these days, so my
>>>sendmail skills are a bit rusty. Any help on this would be greately
>>>appeciated.
>>>
>>>Vicki
>>>_______________________________________________
>>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>
>>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>>
>>>
>>
>>Well, now I have switched that machine over to Postfix, and the problem
>>persists, so I am running out of ideas. Is it bad form to post my
>>RT_SiteConfig.pm (with the password blocked out of course)? I have been
>>beating my head against this problem for far too long.
>>
>>Vicki
>>_______________________________________________
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>
>>
>>
> Yes, I am now pretty sure the problem has to do with relaying. I want
> this machine to be the MDA for rt at progeny.com, and all of the other
> queue at progeny.com addresses but not for username at progeny.com, right? It
> seems that this machine doesn't know that it needs to handle all the rt
> mail.
>
> Vicki
>
It is fixed now. Strange thing is that I only toggled a value that I had 
toggled before. Now I try either setting, and it seems to work. Gremlins!

Vicki