[rt-users] outgoing mail not working [was CC's not working.]

[Vicki Stanfield]

Baxter Shepperson wrote:

> So mail is working per se on that machine? It’s not a question of a 
> mail installation problem but rather an RT config problem? (Sorry, 
> jumping in late on this)
>
>
Well, if I go to the command line and type "cat /etc/aliases | 
/opt/rt3/bin/rt-mailgate --queue General --action correspond --url 
http://tickets.progeny.com/", a ticket is created with the aliases file 
in it. If I do this from another machine, that works too. But if I try 
to reply to an existing ticket that has CC addresses in it, no one gets 
the email. If I create a comment for an existing ticket, no one gets the 
email. I can't really see how that could be a mail configuration 
problem, but I am at a loss.

Vicki