[rt-users] cannot log in as root

Vicki Stanfield vicki at progeny.com
Fri Jun 3 11:23:03 EDT 2005


Tim Suter wrote:

>BTW, I don't have anything that I care about saving as this is a clean
>test install and have just been poking around seeing what I can do with
>it (obviously, I can break it!).  
>So, if there is something that I have to do like create a new DB or
>whatever, no prob.
>
>Tim
>On Fri, 2005-06-03 at 10:00 -0500, Tim Suter wrote:
>  
>
>>I have an existing fresh installation of RT3.2.3.  I wanted to use the
>>LDAP overlay but was told to change it to Apache's ldap authorization,
>>the authzldap module.  After attempting to do that, I couldn't get
>>logged in.  So, I thought I would go and "switch everything back" to the
>>way it was.  In doing this, I found that after I got things "back", I
>>couldn't log in as root with the password I changed before I started
>>messing with the authzldap module.  
>>
>>I followed the bestpractical FAQ to reset the root password back to the
>>default password for the root account, however, that didn't work.  This
>>was a MySQL command.
>>
>>I restarted MySQL and apache.
>>
>>Still nothing.
>>
>>Anyone know what I should check now?
>>
>>Tim  
>>
>>_______________________________________________
>>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>    
>>
>
>_______________________________________________
>http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>  
>
Can you bring up mysql as that user outside of RT? (Be sure to use the 
username and password from your RT_SiteConfig.pm) Does show databases 
show the database for rt?


Vicki



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