[rt-users] Escalate tickets without changing last updated field

[Rasjid Wilcox]

On Tuesday 07 June 2005 16:47, Stephen Fung wrote:
> Change the following line in EscalatePriority.pm:
>
> Original:
> my ($val, $msg) = $self->TicketObj->SetPriority($self->{'prio'});
>
> To:
> my ($val, $msg) = $self->TicketObj->__Set(Field => 'Priority', Value =>
> $self->{'prio'}, RecordTransaction => 0);

Ah.  I had $self->TicketObj->_Set(.... with one underscore.

Using two underscores seems to have done the trick.

Thanks!

Rasjid.

-- 
Rasjid Wilcox
Melbourne, Australia (UTC +10 hrs)