[rt-users] How to get the source of a Condition I want to modify
Ruslan U. Zakirov
Ruslan.Zakirov at miet.ru
Tue Jun 7 07:03:03 EDT 2005
Tom Limoncelli wrote:
> I'm doing my first customization, so bear with me.
> I have a "Postmaster" queue, and would prefer that the "On Create
> Autoreply To Requestors" global scrip would not autoreply to postmaster
> problems. Ah, ha! That exact problem is described here:
>
> http://wiki.bestpractical.com/index.cgi?WriteCustomCondition
>
> So I go to Global -> Scripts -> select "On Create Autoreply To
> Requestors with template AutoReply with PW assign" and see that the
> current condition is "On Create". I understand that I want to change
> that to "User Defined".
>
> Is there a way to see the "On Create" code so that I can copy it as the
> basis for my "User Defined" version?
/path/to/rt/lib/RT/Condition/...
but be aware that execution context of the UserDefined actions and
conditions a little differs from context of the .pm actions and conditions.
See also WriteCustomAction on the wiki.
>
> Thanks!
>
> Tom
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