[rt-users] Access to ticket based on custom field
Jared Hanks
jmhanks1373 at hotmail.com
Wed Jun 8 03:33:23 EDT 2005
Is there a way for a user to only have access to see certain tickets based
on a custom field? For instance, I would like a manager to be able to login
and only see tickets pertaining to his/her department. Is this possible?
_________________________________________________________________
Express yourself instantly with MSN Messenger! Download today - it's FREE!
http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/
More information about the rt-users
mailing list