[rt-users] Check status of ticket through web without logging in

Ruslan U. Zakirov Ruslan.Zakirov at miet.ru
Wed Jun 8 12:51:36 EDT 2005


Jared Hanks wrote:
> Is it possible to be able to check the status of a ticket without
> logging in, maybe by typing in the ticket number into a web form and
> have it return the status/comments within the ticket?  Does anyone have
> any tips on how to make this work?
Only SelfService - WebUI for unprivileged users.

> 
> _________________________________________________________________
> On the road to retirement? Check out MSN Life Events for advice on how
> to get there! http://lifeevents.msn.com/category.aspx?cid=Retirement
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 




More information about the rt-users mailing list