[rt-users] AutoReplying

[Vicki Stanfield]

erol wrote:

>I have one queue which is accessed by several users. I've been banging
>my head off the wall trying to make it such that when a message is
>accepted into the queue they all receive an email saying a ticket has
>been created into queue X. 
>I want to keep the owner as "nobody" , but I'd like to have an email
>sent to the five people who can see the queue. Any scrips out there
>that can do this, I have yet to find anything suitable.
>
>Thanks.
>
>
>  
>
I'm still new to this, but as far as I know, you just need to add the 
users as watchers for the queue via the web interface.

Vicki