[rt-users] AutoReplying

[Atom Powers]

Yes. 
Or even better, create a group and add the group as Watchers: "Administrative
CC".


----
Perfection is just a word I use occasionally with mustard.

Atom Powers
Systems Administrator
Pyramid Breweries Inc.
206.682.8322 x251
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Vicki
Stanfield
Sent: Wednesday, June 08, 2005 10:55 AM
To: erol
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] AutoReplying

erol wrote:

>I have one queue which is accessed by several users. I've been banging 
>my head off the wall trying to make it such that when a message is 
>accepted into the queue they all receive an email saying a ticket has 
>been created into queue X.
>I want to keep the owner as "nobody" , but I'd like to have an email 
>sent to the five people who can see the queue. Any scrips out there 
>that can do this, I have yet to find anything suitable.
>
>Thanks.
>
>
>  
>
I'm still new to this, but as far as I know, you just need to add the users
as watchers for the queue via the web interface.

Vicki
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