[rt-users] Installation pain...

[Francois Meehan]

Thanks all for the replies,

Feels like I am in a bit of a dead end. For one, trying to use postgress,
I have all kinds of error just to get postgress running. I have create a
postgres user: rt with password: rt

Run rt  ./configure with:

--with-db-type=Pg --with-db-dba postgres   --with-db-rt-user=rt
--with-db-rt-pass=rt

ran make and make install

Get error:
DBI connect('dbname=template1;host=localhost','yes',...) failed: FATAL: 
no pg_hba.conf entry for host "127.0.0.1", user "yes", database
"template1", SSL off
 at //opt/rt3/sbin/rt-setup-database line 101
Failed to connect to dbi:Pg:dbname=template1;host=localhost as yes: FATAL:
 no pg_hba.conf entry for host "127.0.0.1", user "yes", database
"template1", SSL off
make: *** [initialize-database] Error 255

So, looks like we would have to invest time in learning Postgres, not
trivial as we thought

I have seen all kind of compatibilities issues when installing Mysql 4
with RPMS, no sure we should go that route either.

If it wasn't for the fact that a year ago I had install RT on Gentoo for a
customer, and saw how powerfull it was, I would have drop this and try to
use another Help Desk solution.

Maybe, if I really want it, I might have to change distro. That is very
drastic to me...

Francois

> Well Jay,
>
> as near as I can figure you have to balance *what you have in place*
> with *what it is you need* and *is it worth all the pain and time to get
> it to install on something not typical* or pay for some cheap hardware
> and get it to work on the platform with the *recommended*
> prerequisites...
>
> One of my installs in installed inside a VMware session that is working
> on my Windows XP machine.
>
> It's not worth all the time and unknown to get this software to work on
> none typical setups, it's just not.
>
> Phil
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jay R.
> Ashworth
> Sent: Thursday, June 09, 2005 12:49 PM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Installation pain...
>
> On Thu, Jun 09, 2005 at 11:19:02AM -0400, Labonte, Phil wrote:
>> Dumb question but why not install it on Fedora Core3 and the latest
>> MySQL builds?
>>
>> I have done 3 installs of RT on this platform and all three installs
>> went flawlessly. The documentation to get it to work is all there on
> the
>> web if you just use google and this list and it's archives.
>
> As near I can figure, Phil, it's because he *has* an FC3 machine
> already running *with an already in-use MySQL 3 on it*.
>
> The old "componentized software" problem strikes again: it's much
> easier to support the package if you're willing to strictly specify
> what people are expected to run it on... but that restricts people from
> running it on what they've already got going...
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth
> jra at baylink.com
> Designer                          Baylink
> RFC 2100
> Ashworth & Associates        The Things I Think
> '87 e24
> St Petersburg FL USA      http://baylink.pitas.com             +1 727
> 647 1274
>
>       If you can read this... thank a system administrator.  Or two.
> --me
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