[rt-users] Extract Custom Field and 3.4.2

[Dirk Pape]

Hello,

--Am 15. Juni 2005 10:59:14 -0700 schrieb Kevin Sonney 
<KevinSonney at zumiez.com>:

> Has anyone been able to get ExtractCustomFieldValues working with RT
> 3.4.2?
>
> I currently have a fresh install of 3.4.2 with
> ExtractCustomFieldsValues1.2b1 but am having problems getting the parsing
> to work.  Below is my global scrip and template, I have a CustomField
> "testcf" that has been applied to queue "Test."

1.2b1 works well with RT 3.4.2 in my test system.
Can you, please, be more specific what error you are seeing.
It might be helpful if you set

Set($LogDir, '/var/log/rt3');
Set($LogToFileNamed , "rt-3.4.2.log");
Set($LogToFile      , 'debug');

in your RT_Siteconfig.pm and look into your logfile

Regards,
Dirk.
-- 
Dr. Dirk Pape (Projektleitung Campus Management)
Fachbereich Mathematik und Informatik der FU Berlin
Grunewaldstr. 34a, 14195 Berlin
Tel. +49 (30) 838 75143, Fax. +49 (30) 838 54654