[rt-users] Extract Custom Field and 3.4.2
Kevin Sonney
KevinSonney at zumiez.com
Wed Jun 15 13:59:14 EDT 2005
Everybody,
Has anyone been able to get ExtractCustomFieldValues working with RT
3.4.2?
I currently have a fresh install of 3.4.2 with
ExtractCustomFieldsValues1.2b1 but am having problems getting the
parsing to work. Below is my global scrip and template, I have a
CustomField "testcf" that has been applied to queue "Test."
Template Name: TemplateParseCustom
Template Body: testcf|body|.*|q
Scrip Name: ScripParseCustom
Scrip Condition: On Create
Scrip Action: Extract Custom Field Values
Scrip Template: TemplateParseCustom
Scrip Stage : TransactionCreate
My RT config is:
Mysql 4.0.21 standard
Perl 5.8.3
Apache with ModPerl2
Thanks in advance.
Kevin Sonney
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