FW: [rt-users] multiple logins

[Dwyer, Mike # ATLANTA]

More info:

I have a DNS entry of "qaserv_rt" and in my VirtualHost I have
ServerName "qaserv_rt".

As I mentioned at the start of this thread, I am forced to re-login at
every click. This is out of my httpd/access_log:
 
172.30.237.58 - - [16/Jun/2005:09:25:51 -0400] "GET / HTTP/1.1" 200 2765
"-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR
1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:25:51 -0400] "GET /NoAuth/webrt.css
HTTP/1.1" 200 12414 "http://qaserv_rt/" "Mozilla/4.0 (compatible; MSIE
6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:25:51 -0400] "GET
/NoAuth/images//bplogo.gif HTTP/1.1" 304 - "http://qaserv_rt/"
"Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR
1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:03 -0400] "GET /NoAuth/webrt.css
HTTP/1.1" 200 12414 "http://qaserv_rt/" "Mozilla/4.0 (compatible; MSIE
6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:02 -0400] "POST / HTTP/1.1" 200
9418 "http://qaserv_rt/" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:06 -0400] "GET /NoAuth/webrt.css
HTTP/1.1" 200 12414 "http://qaserv_rt/Search/Build.html" "Mozilla/4.0
(compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:06 -0400] "GET /Search/Build.html
HTTP/1.1" 200 2774 "http://qaserv_rt/" "Mozilla/4.0 (compatible; MSIE
6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:15 -0400] "GET /NoAuth/webrt.css
HTTP/1.1" 200 12414 "http://qaserv_rt/Search/Build.html" "Mozilla/4.0
(compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:14 -0400] "POST /Search/Build.html
HTTP/1.1" 200 22801 "http://qaserv_rt/Search/Build.html" "Mozilla/4.0
(compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:21 -0400] "GET /NoAuth/webrt.css
HTTP/1.1" 200 12414 "http://qaserv_rt/Tools/Offline.html" "Mozilla/4.0
(compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
172.30.237.58 - - [16/Jun/2005:09:26:20 -0400] "GET /Tools/Offline.html
HTTP/1.1" 200 2777 "http://qaserv_rt/Search/Build.html" "Mozilla/4.0
(compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)"
 
In doing some research I see that I should have the "UseCanonicalName"
directive in Apache set to "off", which it is.

Also, reviewing my RT_SiteConfig.pm I see the line below. Could this be
the problem?

Set($WebBaseURL , "http://RT::WebBaseURL.not.configured:80");

________________________________

I am betting this has come up in the past. 
 
So I now have my DNS set properly, I can use the DNS entry to get to RT.
I then login, but then anytime I change menu location I am forced to
login again.
 
The ServerName in my VirtualHost matches the DNS entry and the URL I am
using.
I have UseCanonicalName set to off
 
I am betting it is something I forgot to change in RT_SiteConfig.pm that
acts like a base name for links. Suggestions .......
 
/mike

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