[rt-users] Required Fields in a new ticket? and problems with custom fields

[Ruslan U. Zakirov]

Maciak, TJ wrote:
> I have made a custom field for "tickets" and I see it show up when
> creating a new ticket, but when I select one of the items
> from the list the ticket is created and the custom fields section shows
> up on the ticket but it says (No Value).
>  
> Then I click on Custom Fields to select a value and I get:
> Could not add new custom field value. Permission Denied.
You don't have enough rights to manage Ticket's CF values.

>  
> Also...
>  
> Is there a way to require certain fields when a user creates a new ticket?
> I did a search on the wiki for required fields and custom ticket but did
> not find any results.
This feature available in >=3.5.1 releases(development).

>  
>  
> T.J. Maciak
> 
> Internet/Intranet Developer
> Department of IT
> City of Grand Rapids
> P: (616)456-3713
> F: (616)456-3448
> 
>  
> 
> 
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