POLL: comments with status changes (was Re: [rt-users] Comment when ticket transfers queues)
Dave Edwards
dle at sympatico.ca
Fri Jun 17 12:22:49 EDT 2005
So, a poll:
>
> ================================================================
> When you make status changes to a ticket (current queue, owner,
> priority, etc), do you add a related comment
>
> 1) Always
> 2) Almost always
> 3) Occasionally
> 4) Almost never
>
> ?
> ================================================================
>
3
--
Dave Edwards <dle&sympatico,ca>
Freelance and Technical Writer,
With Special Interest in Open Source Software
http://bigStory.homelinux.org
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