POLL: comments with status changes (was Re: [rt-users] Comment whenticket transfers queues)

[Max Bowsher]

Jay R. Ashworth wrote:
> So, a poll:
>
> ================================================================
> When you make status changes to a ticket (current queue, owner,
> priority, etc), do you add a related comment
>
> 1) Always
> 2) Almost always
> 3) Occasionally
> 4) Almost never
>
> ================================================================

2) Almost always.

I usually find it appropriate to make some annotation explaining to others 
the reason for the change.

Max.