[rt-users] OnCreateResolved

[Brookes, Iris]

I have implemented the code found at:
 
http://wiki.bestpractical.com/index.cgi?OnCreateResolved
http://marc.theaimsgroup.com/?l=rt-users <http://marc.theaimsgroup.com/?l=rt-users&m=111587711914525&w=2> &m=111587711914525&w=2
 
as a global scrip but it does not work. The only email that get sent is to the requestor regarding the creation of the ticket. What am I doing wrong?
 
Iris
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