[rt-users] New users do not show uo in list but can log in?

Labonte, Phil phil.labonte at transcore.com
Mon Jun 20 12:24:41 EDT 2005


So I added a new user.
This user can log in and take ownership of tickets...

However their username does not show up in the list of users in the drop
down list in either the Query window or in the People section of the
Ticket window...?

Is there a reason/fix for this?




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