[rt-users] Comments being rejected by email?

[Jon Daley]

 	It sounds like the user was already created in RT, and doesn't 
have his "let this user access RT" box checked.  Does this happen with new 
users, or just one particular "old" user?

On Tue, 21 Jun 2005, Labonte, Phil wrote:
> I can send an email to the RT system and it creates a ticket and sends
> an Autoreply.
>
> Then when I email back a comment and I include the ticket ID as
> indicated in the Autoreply email message I can an email back and the
> only message I get back is "permission denied"