[rt-users] Problem while creating a ticket
Ahalya_Nathan at mudnebr.com
Ahalya_Nathan at mudnebr.com
Wed Jun 22 13:29:19 EDT 2005
Hi all,
I am was able to create a ticket a few days back but right now i get this
error:
[Wed Jun 22 17:11:08 2005] [warning]: RT::Handle=HASH(0xac8fc50) couldn't
execute the query 'INSERT INTO Tickets (Status, Queue, Started, Type,
InitialPriority, Starts, id, LastUpdated, Subject, FinalPriority, Creator,
Owner, LastUpdatedBy, Resolved, Created, Priority, Due) VALUES (?, ?, ?,
?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)' at
/usr/local/lib/perl5/site_perl/5.8.6/DBIx/SearchBuilder/Handle.pm line
494, <GEN29> line 139.
(/usr/local/rt/lib/RT.pm:277)
[Wed Jun 22 17:11:08 2005] [crit]: Couldn't create a ticket: Object could
not be created (/usr/local/rt/lib/RT/Ticket_Overlay.pm:590)
[Wed Jun 22 17:11:08 2005] [error]: WebRT: Ticket could not be created due
to an internal error () (/usr/local/rt/share/html/Elements/Error:76)
Is there something wrong out here, i am not sure since i am a new to
RT??Any suggestions will be helpful.
Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 449-8218 phone
(402) 449-8131 fax
ahalya_nathan at mudnebr.com
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