[rt-users] Web form type problem

[Jay]

Again Stephen, thank you. I have modified the scrip to reply with Content().
Job done. :)

On 6/22/05, Stephen Turner <sturner at mit.edu> wrote:
> At Wednesday 6/22/2005 12:18 PM, Jay wrote:
> >Thanks for that,
> >Do I need to create a new scrip that will send this mail out to the client?
> 
> I think RT out of the box has a global scrip that autoreplies to the client
> when a new ticket is created- you might want to tweak the template to
> format the email to suit your needs.
> 
> Steve
> 
>