[rt-users] Owner Changed from xxxx to Nobody

Mike Forrester mikef at pocketlint.com
Thu Jun 23 10:57:51 EDT 2005


I forgot to mention that this is when changing any of the 'People' from 
'Modify People' page or via the 'Jumbo' view.

Mike Forrester wrote:
> Whenever I change any of the fields except 'Owner', the owner of the 
> ticket is changed to 'Nobody'.  The user that I am using has SuperUser 
> rights.  I'm probably missing something obvious, but I haven't used RT 
> since 2002 so I'm a bit rusty.  Any ideas?
> 
> I'm running RT 3.4.2 on FreeBSD 5.4-RELEASE installed via the FreeBSD 
> ports tree.  I also had the problem on FreeBSD 5.3-RELEASE.
> 
> Here is a brief list of packages and versions installed:
> 
> apache+mod_ssl-1.3.33+2.8.22 The Apache 1.3 webserver with SSL/TLS 
> functionality
> mod_perl-1.29_1     Embeds a Perl interpreter in the Apache server
> mysql-client-4.1.12 Multithreaded SQL database (client)
> mysql-server-4.1.12 Multithreaded SQL database (server)
> pcre-5.0            Perl Compatible Regular Expressions library
> perl-5.8.6_2        Practical Extraction and Report Language
> rt-3.4.2            RT is an industrial-grade ticketing system written 
> in Perl
> 
> _______________________________________________
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> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com




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