[rt-users] How to make CCs sticky?

[Asheesh Laroia]

When a user emails our RT while CC:ing some email addresses, I would like 
to add those people to the CC: list of the ticket.

Similarly, when a user replies to a ticket by email and CC:s someone, I 
would like that email address to be added to the CC: list of the ticket.

How would I achieve this?  I've read through the thread at 
http://lists.bestpractical.com/pipermail/rt-users/2004-December/027461.html 
, but that only considers the web interface.  (It also doesn't reach a 
solution.)

I'm willing to write Scrips if necessary, but I don't see where the 
documentation is on extracting the CC: list from incoming emails, nor how 
to modify the list of CC:d people on a ticket.

-- Asheesh.

-- 
QOTD:
 	"The elder gods went to Suggoth and all I got was this lousy T-shirt."