[rt-users] email: Autoreply works, all others don't seem to be

[Dwyer, Mike # ATLANTA]

A ticket gets sent in, and response is received. This works.
 
In RT .... a ticket is opened, "Update type" set to "Reply to
requestors", message is written, "Upate Ticket" is selected. Results:
"RT_System - Outgoing email recorded ", butno message is ever delivered.


Any ideas?

/mike