[rt-users] email: Autoreply works, all others don't seem to be

[Gavin Henry]

On Monday 27 Jun 2005 21:20, Dwyer, Mike # ATLANTA wrote:
> A ticket gets sent in, and response is received. This works.
>
> In RT .... a ticket is opened, "Update type" set to "Reply to
> requestors", message is written, "Upate Ticket" is selected. Results:
> "RT_System - Outgoing email recorded ", butno message is ever delivered.

Are the from and to e-mail addresses the same?

>
>
> Any ideas?
>
> /mike
>
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-- 
Kind Regards,

Gavin Henry.

Open Source. Open Solutions(tm).

http://www.suretecsystems.com/