[rt-users] Reset numbers of the Tickets

[Rodrigo Blanco]

Hi,
 
I Would like to know as I could alter or to advance the numbers of the tickets?  
Would anybody know the procedures used in this task?
 
 
Rodrigo Blanco
Engenheiro de Suporte
ATS Advanced Technology Solutions 
Av. Paulista, 2421 5º andar 
01311-300 - Bela Vista - São Paulo - Brasil 
Tel/Fax: +5511-3087-9000
Web: www.ats-connection.com <http://www.ats-connection.com/>  
 
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