[rt-users] problem with user's history

Krasavin Andrey krasavin at kominet.ru
Tue Mar 1 03:27:11 EST 2005


hi!

I have next promlem: after i crated new user, i click on this
user's history and get this error:

error:   	Can't locate object method "Name" via package "No
object mapping for field" (perhaps you forgot to load "No object
mapping for field"?) at
/var/www/html/rt/Callbacks/RTIR/Ticket/Elements/ShowHistory/SkipTransaction
line 7.
context:  	
...  	
3:  	# Set $skip to 1 if transaction matches criteria
4:  	# $skip is passed by reference
5:  	
6:  	# get the queue name
7:  	my $Queue = $Transaction->TicketObj->QueueObj->Name;
8:  	
9:  	# only check if it's an RTIR queue
10:  	if ($Queue eq 'Incidents' ||
11:  	$Queue eq 'Incident Reports' ||
...  	
code stack:
/var/www/html/rt/Callbacks/RTIR/Ticket/Elements/ShowHistory/SkipTransaction:7
/var/www/html/rt/Elements/Callback:70
/var/www/html/rt/Ticket/Elements/ShowHistory:89
/var/www/html/rt/Admin/Users/History.html:53
/var/www/html/rt/Admin/autohandler:47
/var/www/html/rt/autohandler:215
raw error

This problem appeared when i installed RTIR. Can you help me?

-- 
WBR, Krasavin Andrey

> > Ага, сделать новое меню символом разморозки Сизифа. :)
Что-то в этом есть :)  Меню: "свежеразмороженный сизиф
по-домашнему"...
		-- mike in devel@



More information about the rt-users mailing list