[rt-users] RT::User::LoadByName Unimplemented in RT::Interface::Email

Stephane Bortzmeyer bortzmeyer at nic.fr
Tue Mar 1 05:12:39 EST 2005


I can use the Web interface but the email one always fails:

Mar  1 11:10:59 eve postfix/local[7634]: 8440E22AEA4: to=<rt at generic-nic.net>, orig_to=<rt>, relay=local, delay=1, status=deferred (temporary failure. Command output: RT server error.  The RT server which handled your email did not behave as expected. It said:     <html><body>  <p align="center"><font face="Verdana, Arial, Helvetica, sans-serif"><b>System error</b></font></p> <table border="0" cellspacing="0" cellpadding="1">  <tr>   <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>error:</b> </font></td>   <td align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">RT::User::LoadByName Unimplemented in RT::Interface::Email. (/usr/share/request-tracker3/lib/RT/Interface/Email_Local.pm line 54) <br></font></td>  </tr>  <tr>   <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>context:</b> </font></td>   <td align="left" valign="top" nowrap="nowrap"><

Email_Local.pm is the LDAP Overlay by Ruediger Riediger.

RT  3.0.12 (Debian package)



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