[rt-users] RT Status Question

[Stephen Turner]

At Tuesday 3/1/2005 03:19 PM, Ron Tyro wrote:
>Is there any way to change the description of the Status fields in RT?

You can use localization to just change a status name in the web interface.

>Any possibility to add a new status entry?

This has come up many times before - there's some info here:

http://lists.bestpractical.com/pipermail/rt-users/attachments/20040621/6cab75de/attachment.htm

and you can search the list archives for more discussions ( 
http://wiki.bestpractical.com/?MailingListArchives )

Best of luck,
Steve