[rt-users] Retrieving Requestors name in an Approval template

[Matt Hanley]

> I sent this mail earlier...Please can anyone help out with....how can i
retrieve a requestors name 
> instead of his email address in code...I use $Ticket->RequestorAddresses
to retrieve the email but i 
> don't know how to retrieve the name or id of the requestor instead. 
 
Someone feel free to correct me if I'm wrong, but I saw this in the code:
 
Ticket->Requestors->UserMembersObj->First->Name
 
Don't know if this will help, but in a template we use:
 
$Transaction->CreatorObj->RealName
 
We use this for all incoming emails, so technically it is the Requestor's
real name, but this may not be what you're looking for.
 
-matt
 
Matthew Hanley
mhanley at cxtec.com