[rt-users] Auto-fill based on unique id

[Ron Tyro]

Hi,

RT 3.4
Solaris
MySQL

Is it possible to automatically fill-in a customer's information some
how in RT?  Maybe via a scrip?  That is, create various custom fields,
and customer has a unique id, and based on that id all relevant data
will be populated:  i.e. phone number, name, etc.

Thanks,
Ron

-- 
Ron Tyro
Scotiabank Information Commmons, University of Toronto