[rt-users] Inbound email put in to right queue.

[Thomas Earl]

Yes, that was exactly it. It needed ' ' not " ". 

thanks Mark... Now sure why I didn't do that before... *ugh*

Tom

On Wed, 2005-03-02 at 12:28, Roedel, Mark wrote:
> Looks like your sendmail at least thinks it's handling things
> correctly...are there any errors in your RT logs?  I'd suspect you might
> find something to the effect of "Queue 'client' does not exist"...
> 
> I don't currently have any queues with spaces in their names, but I
> vaguely remember having to put quotes around a queue name before to
> ensure that it was interpreted correctly...
> 
> --
> Mark Roedel
> Web Programmer / Analyst
> LeTourneau University
> Longview, Texas
>  
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas
> Earl
> Sent: Wednesday, March 02, 2005 11:07 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Inbound email put in to right queue.
> 
> Greetings to all, 
> 
> I've been searching the documentation all morning with no luck, but I'm
> looking for a way to put email in to the a queue based on the to: field.
> 
> i.e. client-support at mydomain.com gets put right in to the client
> support queue. 
> I have added the following line to my aliases file... 
> 
> client-support: "|/opt/rt3/bin/rt-mailgate --debug --queue client
> support --action correspond --url http://rt.mydomain.com/"
> 
> Here is what happens in the maillog file...
> 
> Mar  2 15:19:56 ns1 sendmail[25883]: j22FJuXJ025882:
> to="|/opt/rt3/bin/rt-mailgate --debug --queue client support --action
> correspond --url http://rt.mydomain.com/",
> ctladdr=<client-support at rt.mydomain.com> (8/0), delay=00:00:00,
> xdelay=00:00:00, mailer=prog, pri=30523, dsn=2.0.0, stat=Sent
> 
> and that's it... I'm not sure what I'm doing wrong here... Any help our
> be great! 
> 
> Thanks, 
> 
> Tom
> 
> 
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