[rt-users] "Almost there" message..

Oscar Gonzalez oscarg at webreachinc.com
Wed Mar 2 18:32:30 EST 2005


Hi,

I think I finally made some progress, I was able to create the db and it
seems to be okay so far, but when I try to access the site, for example
http://xx.xx.xx.xx  I get to this page
http://bestpractical.com/rt/rt-broken-install.html  I thought I had
already done the mod_perl configuration/compilation?  Can some one
explain to me how to fix this problem... the error from the page says:
-----
You're almost there!
You haven't yet configured your webserver to run RT. You appear to have
installed RT's web interface correctly, but haven't yet configured your
web server to "run" the RT server which powers the web interface. The
next step is to edit your webserver's configuration file to instruct it
to use RT's mod_perl, fastcgi or speedycgi handler. If you need
commercial support, please contact us at sales at bestpractical.com.
-----

If I try to go to http://xx.xx.xx.xx/rt, I get the same page but the
http error log shows this... (my virtual host config is below the error
message)

------
SV = RV(0x9d75f44) at 0x89f00c8
  REFCNT = 2
  FLAGS = (ROK)
  RV = 0x89effd8
SV = RV(0x9d75f44) at 0x89f00c8
  REFCNT = 2
  FLAGS = (ROK)
  RV = 0x89effd8
SV = RV(0x9d75fe4) at 0xa1091ac
  REFCNT = 1
  FLAGS = (ROK,READONLY)
  RV = 0x89effd8
[Wed Mar 02 15:29:34 2005] [notice] child pid 3906 exit signal
Segmentation fault (11)
-------

<VirtualHost *:80>
        ServerName localhost.localdomain
        Alias /rt "/opt/rt3/share/html"
        AddDefaultCharset UTF-8
        PerlModule Apache2 Apache::compat
        PerlModule Apache::DBI
        PerlRequire /opt/rt3/bin/webmux.pl
        <Location /rt>
                SetHandler perl-script
                PerlHandler RT::Mason
        </Location>
</VirtualHost>

Any ideas?



Oscar 




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