[rt-users] Dealing with people who send email to HelpdeskandCCothers

[Jesse Vincent]

On Sat, Mar 05, 2005 at 07:24:42PM -0500, Jay R. Ashworth wrote:
> 
> TheBet, for Windows, would let you edit it, if you had configured it to

TheBat?

> display, and Mutt, on Linux, will let you 'E' the message, and put all
> the headers in the editor buffer.  But it is uncommon.
> 
> I hadn't realized that there was such a prominent reason why you'd need
> to do it, if you did.  I suspect there's still an audience for whom the
> features outweigh the bugs, but I don't know how large that audience is.
> 
> If the patch you mentioned goes in easily, then the remining necessary
> support might be fairly trivial to add, as well.

Yep. Several folks have posted versions of it over the years.

> Cheers,
> -- jra
> -- 
> Jay R. Ashworth                                                jra at baylink.com
> Designer                          Baylink                             RFC 2100
> Ashworth & Associates        The Things I Think                        '87 e24
> St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274
> 
>       If you can read this... thank a system adminstrator.  Or two.  --me
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