[rt-users] Dealing with people who send email to HelpdeskandCCothers
Jay R. Ashworth
jra at baylink.com
Sat Mar 5 19:46:30 EST 2005
On Sat, Mar 05, 2005 at 07:26:34PM -0500, Jesse Vincent wrote:
> On Sat, Mar 05, 2005 at 07:24:42PM -0500, Jay R. Ashworth wrote:
> > TheBet, for Windows, would let you edit it, if you had configured it to
>
> TheBat?
>From ritlabs.com. My recommended mailer if you're stuck on Windows,
and Thunderbird isn't powerful enough for you. A bit off-beat (the
author is Eastern Eurpoean), but I haven't found anything it won't do,
yet.
> > display, and Mutt, on Linux, will let you 'E' the message, and put all
> > the headers in the editor buffer. But it is uncommon.
> >
> > I hadn't realized that there was such a prominent reason why you'd need
> > to do it, if you did. I suspect there's still an audience for whom the
> > features outweigh the bugs, but I don't know how large that audience is.
> >
> > If the patch you mentioned goes in easily, then the remining necessary
> > support might be fairly trivial to add, as well.
>
> Yep. Several folks have posted versions of it over the years.
There may be a moral there. :-)
Cheers,
-- jra
--
Jay R. Ashworth jra at baylink.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274
If you can read this... thank a system adminstrator. Or two. --me
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