[rt-users] Initial Rights

[Rick Russell]

Learning how rights work, and assigning them appropriately, is the first 
and most important task of learning to be an RT admin :-)

But it's not so bad. As a rough start, you can use Configuration, 
Global, Group Rights to give all privileged users a set of starting 
rights. That will get you up and running. I recommend:

CommentOnTicket
CreateTicket
EditSavedSearches
ModifySelf
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowOutgoingEmail
ShowSavedSearches
ShowTicket
ShowTicketComments
StealTicket
TakeTicket
Watch
WatchAsAdminCc

As you develop your RT installation, you'll probably want to move away 
from Global rights and grant rights on a queue-by-queue or 
group-by-group basis. Or both. That way you can compartmentalize your 
privileged users into different groups so they don't step on each 
others' work.

> -Bitt

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Rick Russell
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