[rt-users] Outgoing Mail problem

[Drew Barnes]

Check your RT_SiteConfig.pm for

# By default, RT doesn't notify the person who performs an update, as they
# already know what they've done. If you'd like to change this behaviour,
# Set $NotifyActor to 1

Set($NotifyActor, 0);



Axel Berking wrote:

>Hello,
>
>rt works fine, but one thing still doesn't work.
>
>if i create a new ticket with me as a cc, rt will not send an automatic
>answer to me.
>
>But if i use an external address, the confirmation will be send.
>
>
>The same problem if i use the comment function.
>
>For example:
>
>my mail adress is: user1 at test.de
>
>if i use the comment funtion
>
>user1 at test.com <- will work
>user1 at test.de <- doesn't work
>user1 at something <- work
>
>any hints what i can do ?
>
>thank you in advance
>
>axel berking
>
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