[rt-users] Approval by group

William Faulk wfaulk at icoria.com
Fri Mar 11 14:46:45 EST 2005


Todd Chapman wrote:
> 
> What we do is assign the group as an AdminCc role and give that role
> proper rights to approve the ticket.

So you assign the group as AdminCC, or you explode the group members and 
add them all as AdminCCs?  Assigning the group as AdminCC makes it show 
up in the Approval ticket as an AdminCC, but members of the group don't 
seem to have the rights I assigned.

-Bitt



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